In Harmony with Society

Communication with Stakeholders

The Tosoh Group regards its shareholders, investors, customers, local communities, local governments, suppliers, and employees as its main stakeholders. On their behalf, the company is proactively involved in CSR initiatives through its business activities.

Relationships with Stakeholders

Acting on its corporate philosophy and CSR Basic Policy, the Tosoh Group provides value to its stakeholders through its products and services and its environmental, social, and governance (ESG) initiatives.

We are aware that ongoing communication with our stakeholders is an excellent means of gaining and maintaining the trust of society and of sustaining our growth.

Dialogue with Stakeholders

Tosoh provides information about its business activities to stakeholders in a swift, timely, and appropriate manner via its website, corporate reports, and other media. This sets up opportunities for dialogue with our stakeholders through which we obtain their assessments and opinions, which we then reflect in our business activities.

	Tosoh's role	Communication tools	Communication Opportunities
Shareholders and investors	Disclosing business results, business policies, management strategy, and other information at the right time and as appropriate Building relationships of trust with shareholders and investors Ensuring appropriate return on investment	Company reports Financial summaries, financial presentations Securities reports Business reports Questionnaires from ESG evaluation agencies	General meeting of shareholders Financial results presentation Teleconferences Small meetings Individual interviews Plant tours
Customers	Providing safe, secure, stable, and high-quality products and services Building relationships of trust with customers Developing products that meet customer needs and improving customer satisfaction	Product pamphlets Safety data sheets (SDS) Help desk	Business activities Quality assurance support Exhibitions User audits Call centers
Local communities	Ensuring thorough, safe and secure operations Contributing to community development Building and maintaining relationships of trust with local communities	Pamphlet about the Nanyo and Yokkaichi Complexes and the laboratories	Plant tours Exchange through community events Community dialogues and opportunities to exchange ideas
Municipalities	Complying with laws Disclosing information appropriately and in timely fashion	-	Filings Meetings
Business partners	Ensuring fair trade	CSR procurement guidelines CSR self-assessment questionnaire	Purchasing activities
Employees	Providing a pleasant and meaningful place to work Improving systems and education to maximize the abilities of employees Ensuring stable lives for employees and their families	Internal newsletters Intranet Consultation and reporting hotlines	Labor-management council Training Business reports (interviews with supervisors) Dialogues with management Workplace roundtable

CSR Supply Chain Management

In recent years, society has come to expect companies to contribute to resolving various global social issues, such as environmental, human rights and labor issues, and corporate ethics, and to contribute to the development of a sustainable society. To meet these expectations, the efforts of the Tosoh Group alone are insufficient; its entire supply chain must work together with every group member company.

CSR Procurement

Basic Procurement Policy

Tosoh’s Purchasing and Logistics team revised its Basic Procurement Policy in March 2019 based on the Tosoh Group’s CSR Basic Policy. We are committed to ensuring fairness and impartiality, legal compliance, and environmental protection in our procurement activities. As such, we are enhancing our relationships with suppliers, resolving social issues in the supply chain, and striving to achieve sustainable procurement.

Basic Procurement Policy

Ensuring fairness and impartiality

In selecting business partners, we are committed to fairness and impartiality. We are open to a wide range of domestic and overseas companies based on criteria related to economic rationality, such as price, quality, and supply stability.

Complying with laws and regulations

We comply with all domestic and international laws and regulations and social norms regarding purchasing transactions.

Managing information

We treat important matters and information obtained in the course of transactions with our business partners as confidential and manage those matters appropriately.

Procuring for CSR

To fulfill our CSR, we strive to procure from suppliers who are committed to legal compliance, environmental protection and safety, human rights, and an enlightened work environment.

Management System

We formulate procurement plans premised on our Basic Procurement Policy. And we act on procurement in accordance with these plans and in cooperation with our manufacturing complexes and related departments.

CSR Procurement Guidelines

The Tosoh Group has compiled CSR Procurement Guidelines separate from its Basic Procurement Policy that it openly shares and desires to implement with its suppliers.

CSR Procurement Guidelines

1. Overall advancement of CSR

2. Fair trade and corporate ethics

3. Human rights and labor

4. Environmental conservation

5. Quality and product safety

6. Social contribution

Conflict Minerals Initiative

We are committed to the responsible sourcing of mineral resources. Conflict minerals are those used to fund armed groups, particularly those complicit in human rights violations in conflict zones. They include tantalum, tin, gold, and tungsten from the Democratic Republic of the Congo and neighboring countries. If we find that any of the minerals we use are related to conflict, we will immediately stop using them and their source of supply.

CSR Procurement Initiatives

We share the CSR Procurement Guidelines with our suppliers and ask them to understand our CSR procurement policies and activities and to conduct themselves accordingly. In this regard, we distribute a self-assessment questionnaire to our suppliers to check the status of their initiatives.

We will continue to boost cooperation with our suppliers and to promote mutual CSR procurement activities.

Sustainability Information Platform

The Tosoh Group has joined EcoVadis, an international sustainability information platform. In having done so, we hope to remain abreast of information on sustainability.

White Logistics

White Logistics Promotion Movement Participation

Tosoh Corporation released a Voluntary Action Declaration in September 2019 in support of Japan’s White Logistics movement.

This movement, initiated by Japan’s Ministry of Land, Infrastructure, Transport and Tourism; Ministry of Economy, Trade and Industry; and Ministry of Agriculture, Forestry and Fisheries, has a number of aims. It seeks to ensure the stable logistics needed for domestic life, industrial activities, and economic growth. It also aims to improve transportation productivity and logistical efficiency and to foster a favorable environment for female truck drivers and for drivers over 60 years of age.

In support of the movement, the Tosoh Group has identified 10 areas for possible improvement. These include the use of pallets, the consolidation of delivery dates and destinations, the improvement of shippers’ facilities, the shift to other transport modes, and the promotion of joint distribution.

Tosoh Group Activities Worldwide

The Tosoh Group is working to improve global logistics with improvements in all 10 identified areas. We are upgrading facilities, promoting modal shifts and joint distribution, and collaborating with our business units to consolidate delivery dates and locations.

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